[rt-users] Installation: No RT user found. Please consult your RT administr ator.

Harald Wagener hwagener at hamburg.fcb.com
Wed Jul 17 14:12:19 EDT 2002


"Blackstone, J. David" wrote:

> > -----Original Message-----
> > From: Phil Homewood [mailto:pdh at snapgear.com]
> > Sent: Wednesday, July 17, 2002 6:20 AM
> > To: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] Installation: No RT user found. Please consult
> > yo ur RT administr ator.
> >
> >
> > Blackstone, J. David wrote:
> > > > select * from Users where Name='root';
> > >
> > >   It returns an empty set.
> >
> > Right; there's your problem. The root user didn't get added to the db.
> >
> > (Does "select * from Users;" show /any/ users added?)
>
>   One of the things that would help me conceptually is to have this question
> answered: There's a difference between user accounts on my box, mysql
> database users, and RT users, right?  That's three different kinds of users
> total, right?  (None of those groups are equal to each other, are they?)
> What relationships exist between these groups, if any?
>
> jdb
>

correct. there is no inherent relationship between unix user accounts, database
user accounts, and RT user accounts, except the name for the super user
('root').

Regards,
    Harald
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