[rt-users] RT2 Statistics Development
michaelm at kw.com
Wed Jun 12 12:22:53 EDT 2002
Well I just finished installing the RT2 stats package and think it is
pretty cool, and has a lot of potential. As far as creating reports for
bosses, this may or may not be adequate for most people, but I would
like to see a bit more functionality.
Specifically I would like to be able to generate stats for tickets
opened/closed based on keywords.
Now on to the purpose of this email: I was wondering if anyone is
working on development for rt2 stats or has build in any more
functionality. If not, I plan to revamp the current stats package with
this and other functionality (based on suggestions) and hopefully get it
in the contribs directory. I just wanted to avoid any duplication of
effort, so please let me know if you are currently working on this.
Michael D. Marziani
Keller Williams Realty Int'l
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