[rt-users] Changing Hostname on RT Host

[Drew M. Mooney]

Greg,

Make sure that you've changed $rtname [I'm now sure if there are any
uppercase letters in that variable - but it's one of the first things
you need to edit in /path/to/rt/etc/config.pm

The value that you set this to is what appears on the login screen just
after the 'RT/' & it's what every ticket id on your machine is
referenced to.

Email from your RT box will have [tossed.salad.com #523] in the subject
line once you've made this change AND stopped / started your apache
instance.

Recall from the README and the RTFM that changes to config.pm do NOT get
parsed until you STOP then START apache. A 'restart' or 'kill -HUP' is
not enough to trigger this action. On my box, I do this with:

# apachectl stop
	.
	.
	.
# apachectl start

HTH,

Drew M. Mooney
RT User since 12 September, 2002

Message: 9
Date: Fri, 11 Oct 2002 15:46:11 +1300
From: Greg Elisara <greg at dreamlabs.co.nz>
To: <rt-users at lists.fsck.com>
Subject: [rt-users] Changing Hostname on RT Host

I have RT installed a RH7.2 box. Since I installed RT, I have changed
the host/domain on that machine but the RT installation still refers to
the old host/domain ie. Originally installed when the machine was
french.fries.com but the host is now tossed.salad.com however when you
go to log into RT, for example, it still says "RT/french.fries.com
Login:" on the login page.

Any ideas. Thx. Greg
	

Drew M. Mooney	Motorola Professional Services
817-245-7489 desk	5555 North Beach Street - Mailstop 6a
817-245-7522 fax	Fort Worth, TX 76137
940-595-4761 mobile	<mailto:dmooney1 at email.mot.com>
888-809-9678 pager	<mailto:8888099678 at skytel.com>


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20021010/fd8e04af/attachment.htm>