[rt-users] Protecting RT

Vivek Khera khera at kcilink.com
Fri Apr 11 15:12:05 EDT 2003


>>>>> "b" == bill  <bill at daze.net> writes:

b> It appears RT3 handles these gracefully.  Instead of creating a ticket, I
b> (as the administrator of RT) receive an e-mail from RT stating something
b> like "RT believes the following message is a bounce"...

Happens with rt 2.0.15 as well.  However, if the remote system's
response doesn't match RT's idea of a bounce, you're hosed.  There was
a bug in versions prior to this (and some Perl modules as well) that
made the bounce detection reliably FAIL.  So make sure you're modules
and software are up to date!



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