[rt-users] Re: [rt-devel] Encode error

Asif Iqbal iqbala at qwestip.net
Thu Jul 31 16:00:50 EDT 2003


On Thu, 31 Jul 2003, Jesse Vincent wrote:

>
> Does this error still occur with RT 3.0.5pre2?
>

I am running 3.0.4. Are you implying to upgrade it to 3.0.5pre2 ? If yes is
there a upgrade procedure for that inside the 3.0.5pre2 source ?

>
> On Thu, Jul 31, 2003 at 11:22:19AM -0400, Asif Iqbal wrote:
> > On Thu, 31 Jul 2003, Harald Wagener wrote:
> >
> > >
> > > On Mittwoch, 30. Juli 2003, at 18:08 Uhr, Asif Iqbal wrote:
> > >
> > > >
> > > > When I try to download the content of a ticket , all texts, I get the
> > > > following
> > > > error
> > > >
> > > > Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
> > > >
> > >
> > > [snip]
> > >
> > > > I recently migrated RT2.0.13 to RT3.0.4 using import tool v1.16. I am
> > > > running it
> > > > using mod_perl1 , perl 5.8.0
> > > >
> > > > Please help
> > > >
> > >
> > > I think You'd at least share the original message body with us to help
> > > people help You.
> > >
> > > Regards,
> > >      Harald Wagener
> >
> > Here is the actual message
> >
> > System error:
> > error:  Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
> >
> > context:  ...
> > 187:  # whether they should generate a full stack trace (confess() and cluck())
> > 188:  # or simply report the caller's package (croak() and carp()),
> > respectively.
> > 189:  # confess() and croak() die, carp() and cluck() warn.
> > 190:
> > 191:  sub croak { die shortmess @_ }
> > 192:  sub confess { die longmess @_ }
> > 193:  sub carp { warn shortmess @_ }
> > 194:  sub cluck { warn longmess @_ }
> > 195:
> > ...
> >
> > code stack:  /usr/local/lib/perl5/5.8.0/Carp.pm:191
> > /usr/local/lib/perl5/5.8.0/sun4-solaris/Encode.pm:171
> > /opt/rt3/lib/RT/Attachment_Overlay.pm:316
> > /opt/rt3/share/html/Ticket/Attachment/dhandler:65
> > /opt/rt3/share/html/autohandler:163
> >
> > When I click on download
> >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> > > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> > >
> >
> > --
> > Asif Iqbal
> > http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
> > There's no place like 127.0.0.1
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
>
>

-- 
Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There's no place like 127.0.0.1




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