[rt-users] Can I see which tickets have been replied to?

Ron Gidron ron.gidron at shunra.com
Mon Mar 10 09:39:42 EST 2003


When I log into RT I can see all of the tickets I am assigned to, the problem is
that I cannot distinguish between those tickets that have been updated by the
requestor (or anyone else but me for that matter)? is there a way to see this?
My aim is to be able to use RT exclusively, so that I don't rely on an email
alert (that means I need to check my email frequently..)

Many thanks
Ron
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