[rt-users] Re: Freebsd install instructions (Mike Vidal)

[Mike Patterson]

I wrote up FreeBSD install notes here:

http://lists.fsck.com/pipermail/rt-users/2003-October/017304.html

However in retrospect I could have completely skipped all of the CPAN 
and other configuration steps I went through and let the port do most of 
the work for me.
I tried the port method recently on a test box (after updating ports &  
perl) and I was amazed at how well it handled installing all of the 
dependencies (including installing a base apache).

I'm learning and sharing what little I know as I go along, but this is 
what works for me:

(bonus: - update kernel source disabling unused drivers - use 
/etc/make.conf  to have best cflag options - a great book for this 
"Absolute BSD" by Michael Lucas)
1) update ports (details in
http://lists.fsck.com/pipermail/rt-users/2003-October/017304.html)
2) update perl (details above)
3) cd /usr/ports/www/rt3 ; make ; make install  (if you want to use ssl 
point it to correct apache port in makefile)
4) reboot
5) edit /usr/local/rt3/etc/RT_SiteConfig.pm (see notes in previous post: 
you probably also want to set rt-database username and  password also)
6) cd /usr/ports/www/rt3/work ; make initialize-database
    One thing I was confused about was why "make initiialize-database" 
failed when I was in /usr/ports/www/rt3 , but after I cd'd into this 
directory    
    /usr/ports/www/rt3/work it ran successfully.
7) edit /etc/aliases and /usr/local/etc/apache/httpd.conf (details in 
previous post)
8) login as "root", password:"password" to web interface, 
Configuration:Global:Group Rights:Everybody (Create Ticket, Reply to 
Ticket, Comment on Ticket) or do this on a queue-by-queue basis as you 
see fit. Now sending email to rt alias (specificed in /etc/aliases) 
should create a ticket.

Best Wishes,
Mike