[rt-users] RT3 error...?

Glenn E. Sieb ges at lumeta.com
Thu Nov 20 10:25:39 EST 2003


Nov 20 10:22:56 caduceus RT: DBD::Pg::st execute failed: ERROR:  Cannot insert a duplicate key into unique index tickets_pkey at /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 410.  (/sw/rt/lib/RT.pm:247)
Nov 20 10:22:56 caduceus RT: RT::Handle=HASH(0x92eba7c) couldn't execute the query 'INSERT INTO Tickets (Subject, Status, Queue, Creator, Owner, LastUpdatedBy, Type, Started, Starts, Resolved, Created, Priority, Due, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at /usr/local/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 417.  (/sw/rt/lib/RT.pm:247)
Nov 20 10:22:56 caduceus RT: Couldn't create a ticket (/sw/rt/lib/RT/Ticket_Overlay.pm:518)
Nov 20 10:22:56 caduceus RT: WebRT: Ticket could not be created due to an internal error () (/sw/rt/share/html/Elements/Error:54)

Um.. Err.. Help?

Thanks, guys..
Glenn.

-- 
Glenn E. Sieb
System Administrator
Lumeta Corporation
+1 732 357-3514 (V)
+1 732 564-0731 (Fax) 




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