[rt-users] Problem with RTConfig

Tony Langdon tlangdon at atctraining.com.au
Thu Oct 30 20:56:31 EST 2003


> Dear Phil,
> i'm using mod_perl 1.99 and apache 2.0.40(that come with red 
> hat 9). I just 
> can't find anyone talking and putting the solution in the 
> list, can you give 
> me some clues?

Which problem is this?  I don't always follow the list closely, especially
overnight our time.
> 
> Also do you know how to solve the other problem i have?
> I added the lines
> rt: "|/opt/rt3/bin/rt-mailgate --queue general --action 
> correspond --url 
> http://localhost/"
> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general 
> --action comment 
> --url http://localhost/"

Replace the http://localhost/ with the URL for your installation of RT.  If
you inspect the mail queue, you'll probably find the emailed requests are
sitting there with "tempfail" status.  If any of those requests are
important, you can manually hack the qf file for each request in the queue.

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