[rt-users] Problem with RTConfig

[Ada Hui]

Hi Tony,

Thanks for your reply. I'll try to see if it works. My another problem is,

When i type the machine name in the browser, it would give me permission 
denied. I have to add index.html by hand before i can go to the home page of 
RT.
So i added the following line in my virtual host:
DirectoryIndex index.html

But it still don't work and in the error log it saids
Directory index forbidden by rule: /opt/rt3/share/html/

But the same statement works well for my another virtual host. Why is it so? 
This is so annoying and i just haven't see others raise this question. Can 
you help me with this?

Thank you very much in advance.

Best Regards,
Ada



>From: Tony Langdon <tlangdon at atctraining.com.au>
>To: 'Ada Hui' <myqu at hotmail.com>, pdh at snapgear.com, rt-users at lists.fsck.com
>Subject: RE: [rt-users] Problem with RTConfig
>Date: Fri, 31 Oct 2003 12:56:31 +1100
>
> > Dear Phil,
> > i'm using mod_perl 1.99 and apache 2.0.40(that come with red
> > hat 9). I just
> > can't find anyone talking and putting the solution in the
> > list, can you give
> > me some clues?
>
>Which problem is this?  I don't always follow the list closely, especially
>overnight our time.
> >
> > Also do you know how to solve the other problem i have?
> > I added the lines
> > rt: "|/opt/rt3/bin/rt-mailgate --queue general --action
> > correspond --url
> > http://localhost/"
> > rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general
> > --action comment
> > --url http://localhost/"
>
>Replace the http://localhost/ with the URL for your installation of RT.  If
>you inspect the mail queue, you'll probably find the emailed requests are
>sitting there with "tempfail" status.  If any of those requests are
>important, you can manually hack the qf file for each request in the queue.
>
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>

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