[rt-users] Permissions on RT Config files

[Harald Wagener]

On 26.09.2003, at 09:51, Dave Brooks, BCS Systems wrote:

> At 01:09 26/09/2003, Michael S. Liebman wrote:
>
> On Thu, Sep 25, 2003 at 09:36:16PM +1200, Dave Brooks, BCS Systems 
> wrote:
> > The '-f' test in RT.pm was finding the file, however the 'require' 
> was
> > failing. Setting world read permissions fixed things.
> [snip]
> > Can anyone offer an explanation? Apache is running as nobody/nobody.
>
> Did you run ./configure with the --with-web-user and --with-web-group
> options?
>
> Yes:
>
> ./configure \
> --prefix=/usr/local/rt3 \
> --with-web-user=nobody  \
> --with-web-group=nobody
>
>
> You may also want to check that all the owners and
> groups are set right.
>
> What are the right settings? What should I be checking?
>

You could see if a 'make fixperms' in the rt installation directory 
helps. This checks all the files and permissions and should set them 
accordingly. Basically, the Mason Component files need to be readable 
by the apache process, and the log file, if configured, must be 
writable.

Regards,
     Harald