[rt-users] RT-Mailgate

Peter Barton PBarton at iesi.com
Tue Jul 6 13:03:34 EDT 2004


I have a fully working RT installation.  However, I am trying to add more
than one email address that people can send tickets in to.  My /etc/aliases
is straight forward:

helpdesk: "|/etc/smrsh/rt-mailgate --queue general --action correspond --url
http://www.mysite.org/"

Now, I am trying to add this new one:

helpdesk-ne: "|/etc/smrsh/rt-mailgate --queue `ny general` --action
correspond --url http://troubleticket.iesi.prv/"

The problem is with the --queue being two names.  I have tried the combos of
"", '', () and ``, none have worked, rt-mailgate still sees them as two
queues.  Does anyone know how rt-mailgate can understand queues with 2 words
in their title?

Thanks,

Peter Barton
Corp. Network Manager
IESI, Corporation
Work:(817) 632-4046
Fax: (817) 632-4047 

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