[rt-users] Ticket History Format with CC Header

Caleb caleb at earnware.com
Fri Jul 9 14:01:19 EDT 2004



----------------- Original message -----------------
From: "Sebastian Flothow" <lists at flothow.de>
To: "Jonathan Chen" <JChen at paymentone.com>
CC: "rt-users" <rt-users at lists.bestpractical.com>
Date: 7/8/2004 2:13:29 PM
Subject: Re: [rt-users] Ticket History Format with CC  Header

Am 8. Jul 2004 um 18:45 Uhr schrieb Jonathan Chen:
> # Default width: 72
> Set($MessageBoxWidth , 72);
>
> # Default wrapping: "HARD" (choices "SOFT", "HARD")
> Set($MessageBoxWrap, "HARD");

This affects text input boxes, not display.


Sebastian

I have a question on this then. I am attempting to set up wraping for RTFM but I can seem to get this to work for those text boxes. As it is right now when you create a new article it just spans way off to the right. Is there a file somewhere that I need to edit to get this to wrap correctly? I am currently using RT 3.0.11-1 (on Debian) and RTFM 2.0.3-1




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