[rt-users] Help with reporting on RT 3.0.9

[Parish, Brent]

Probably not the answer you are looking for, but I do a lot of "reports" by simple searches, building up the search criteria until it shows the tickets that I want to see (e.g. resolved this week, owned by UserX, etc).
Statistics Add on (in contrib dir on web site) looks promising, too.
Lastly, its very easy to create web "front ends" that call specific tickets and views from RT, so you can customize a reporting portal.



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Phillip
Leremi
Sent: Monday, March 29, 2004 1:08 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Help with reporting on RT 3.0.9


I have checked and re-checked the list achive  from 2000 to date but i 
can't find the solution to the problem that i have. I want to be able to 
generate monthly, weekly and daily reports based on requstor but i can't 
seem to find the package that does all this. Please help!!

I'm running a box with the following:-

Redhat 9.0, Perl 5.8.0, RT 3.0.9, Apache 1.3.29

-- 
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
phillip at reportstar.net
www.reportstar.net


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