[rt-users] Only super-user can see something after logon to RT, no one else.

[Senoner Samuel]

If you have problems in notifications of certain persons, look at debug level logging, you can see which scripts find users to send mail to.
If you see no recipients found, or no other address except the adresses that get the mail look at your scripts.

Samuel 

-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sent: Wednesday,12 May,2004 18:53
To: david.michal at rabatcr.cz
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Only super-user can see something after logon to RT,no one else.

David Michal wrote:
> Helo,
> I think I must have some mismatch in my RT's users rights settings. 
> When user with super-user rights login, then he can see everything on 
> RT. But if someone other is login to the RT then he is getting just blank page.
Blank or RT layout with emptylists? 'blank page' is bad.
What do log files tell?

> I can't see anything wrong in my users rights settings, and I could 
> not find where the problem is.
> Another problem I have is that privileged users (staff members) don't 
> getting any mail about new request. Even I was put some users as 
> AdminCC, than the user still getting no mail from RT. Autoreply is 
> working well, so I guess that mail system(Exim) is ok.
> Please anybody know some resolutions for my problems? I'm using RT 3.0.9.
> Thanks,
> David
> 
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