[rt-users] SiteConfiguration problems

Stephen Hancock sh.hancock at gmail.com
Mon Nov 29 23:51:48 EST 2004


I am having a very tough time getting the basic configuration correct.
I get the login screen but the graphics do not show and the bottom of
the initial page (for adding users) is missing.

I am on Fedora Core 3, apache 1.3.33 and RT 3.2. Mod_perl is comiled
into Apache statically.

Our settings are:
>From my RT_SiteConfig.pm

Set($rtname , "my.domain.com");
Set($Organization , "domain.com");
Set($DatabaseName , 'rt3');
Set($CanonicalizeEmailAddressMatch   , 'rt.domain.com$');
Set($CanonicalizeEmailAddressReplace , 'domain.com');
Set($CorrespondAddress , 'me at my.domain.com');
Set($CommentAddress , 'me at my.domain.com');
Set($LogToSyslog    , 'debug');
Set($LogToScreen    , 'error');
Set($LogToFile      , undef);
Set($LogDir, '/usr/local/rt3/var/log');
Set($LogToFileNamed , "rt.log");    #log to rt.log
Set($WebPath , "/rt3");
Set($WebBaseURL , "http://my.domain.com:80");
Set($WebURL , $WebBaseURL . $WebPath . "share/html");
Set($WebImagesURL , $WebPath . "/NoAuth/images");
Set($LogoURL , $WebImagesURL . "rt.jpg");
Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|
                            /+REST/\d+\.\d+/NoAuth/)!x );

>From my httpd.conf

<VirtualHost 192.168.1.100:80>
    ServerName rt3.domain.com
    DocumentRoot /usr/local/rt3/share/html
    AddDefaultCharset UTF-8

    PerlModule Apache::DBI
    PerlRequire /usr/local/rt3/bin/webmux.pl

	<Location />
		SetHandler perl-script
		PerlHandler RT::Mason
	</Location>
</VirtualHost>

This is behind our firewall, we have the following in the hosts file:

192.168.1.100	rt3.domain.com	rt3
192.168.1.100	bugzilla.domain.com	bugzilla


I think I need a sample SiteConfig.pm and the corresponding httpd.conf
setup. I have used the configuration in the docs but can get no
further than this.

Thanks



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