[rt-users] Starting ticket numbering at a given number

Joerg Herbert joerg at die-herberts.de
Sat Oct 2 18:03:53 EDT 2004


Hi all,

On 24 Sep 2004 at 15:16, Jean-Michel Barbet wrote:

> Nils-Erik Svangård wrote:
> 
> > Is this to make RT not start its search from ticket nr 1?
> > If so how do you search older tickets?
> 
> No, this is because we are currently using req and want to start
> using RT at number 3843 to have the same ticket number in both
> request-trackers.
> 
> We will have the in parallel and the stop req to use RT exclusively.
> 
> Jean-Michel BARBET.
> 
> By the way, thanks to Matthew Cheale for his answer that I will try
> soon.

I would be very happy, if you could point me in the right direction, 
because this I what I am also looking for. (I searched the archive 
for a good time now with no success.)

-- 
Bye for now, 
Bis denne,
                   Joerg




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