[rt-users] RT always tries authenticate me every time I click a link.

[Jay R. Ashworth]

On Thu, Apr 07, 2005 at 02:23:26AM -0700, jay alvarez wrote:
>   I have a problem. Before, I only log in once at rt's
> login page. But now, for some reasons, whenever I
> click a link at the top left of RT, eg;RTFM,
> Preferences, Tickets, Tools, Configurations etc. rt
> always redirects me to its log-in page as if it did
> not remember my account the very first time I log into
> it. 

Right up until you said:

>    This is weird because I haven't experience it
> before. Sometimes I can access the link without being
> redirected to rt's login page, and unfortunately
> sometimes not.

I was going to say "this sounds like the usual cookie problem on your
web browser"...  but now I'm not so sure.

I'd go kill whatever cookies you can find for the RT instance's URL
anyway, and see if that helps: do you get this on more than one
browser?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
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      If you can read this... thank a system administrator.  Or two.  --me