[rt-users] RT Hangs when removing users from group

Yoav Daniely yoavd at qballtech.net
Mon Apr 11 04:14:08 EDT 2005


Greetings,
 
I have an RT installation version 3.4.1 that has been upgraded from rt
3.0.10.
I followed the upgrade path as documents and everything seemed fine until I
had to remove a user from a group.
When I remove the users httpd hangs on 80% CPU and I cannot access rt unless
I restart apache.
I enabled logging on mysql and I get the following line when removing the
user (in an endless loop)
 
 6 Query       SELECT  * FROM CachedGroupMembers WHERE MemberId = '1' AND
GroupId = '36' AND Disabled = '0'

When I run this query by hang I get an empty set.
 
other logs are empty.
Any Ideas? 
 
Regards,
    
            Yoav Daniely.
 
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