[rt-users] Creating a ticket right in perl

tmaciak at ci.grand-rapids.mi.us tmaciak at ci.grand-rapids.mi.us
Wed Aug 24 15:38:09 EDT 2005

Is there an easy way to create a ticket right from perl code?  
Something similar to the "quick ticket" would be great.

We have a situation where if a users LDAP information isnt found for some
Reason we want to create a ticket and place it in the helpdesk queue.

If anyone has any helpful insight or some examples I would appreciate reading it.


T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448

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