[rt-users] Creating a ticket right in perl

[tmaciak at ci.grand-rapids.mi.us]

Never mind, I found a good example from a test routine in:

Ticket_Overlay.pm 


T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448



-----Original Message-----
From: Maciak, TJ 
Sent: Wednesday, August 24, 2005 3:38 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Creating a ticket right in perl

Is there an easy way to create a ticket right from perl code?  
Something similar to the "quick ticket" would be great.

We have a situation where if a users LDAP information isnt found for some Reason we want to create a ticket and place it in the helpdesk queue.

If anyone has any helpful insight or some examples I would appreciate reading it.

Thanks,

T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448
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