[rt-users] 3.4.1 - Ticket Comments/Correspondence come up as downloads only, not inlined occasionally

[Stan]

Is anyone else experiencing this problem?  It is really bizarre that 
some of my entries in the history show up just fine, but others I need 
to click 'download' for.  Does RT not support showing emails in the 
history anymore?  Is there some setting left over from 3.2 that needs to 
be altered for 3.4?  I am really at a loss here.  I love the speed 
increase I saw with 3.4, but having to click each download to view each 
part of the history is really getting in everyones way here.

Thanks for any help anyone has,
Stan

Stan wrote:

> I just upgraded from 3.2.(latest) to 3.4.1.  I upgrade my database 
> with the two updates.  Now when I view tickets, sometimes the message 
> is included, however, regularly the message text is absent, but can be 
> viewed by pressing 'Download (untitled)\ntext/plain (size)'
>
> It seems that it happen when the comments are emailed, or entered with 
> the webgui.
>
> How can I have RT operate such that 3.2 did and inline these messages 
> correctly?
>
> http://12.177.133.69/~stan/rt.jpg <- Screenie
>
> Thanks,
> Stan
>