[rt-users] adding new users

[Maciak, TJ]

Is there any instructions or tips on how to add a bunch (100-1000) of
non-priviledged users to RT?
 
I know I read that customers can send mail to RT and create a ticket but is
there a mechanism where it can grab mail from an exchange mailbox and then
process that as a ticket?  for example all mail that goes to
support at domain.com <mailto:support at domain.com>  should be sent to the
support queue.
 
T.J. Maciak

Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448


 
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