[rt-users] Collapse email reply quotes

[nate]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Agreed, education would be the most preferable way to attain this, but
we of course don't live in a perfect world.  It is mainly the users that
cause the problem, so I thought it might just be a nice little feature.
 Thanks for the reply, though!

Thanks,
Nate

der Mouse wrote:
> Surely the right thing to do here is to educate the people in question
> on rudimentary email etiquette?
> 
> You may not have the luxury of doing that for the people on the
> customer side, but surely all the people on *your* side can be trained
> in basic email quoting practice, ie, to edit that stuff down to what's
> actually relevant and useful to quote?

- --
:wq
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.1 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

iD8DBQFERRnlRMRYK1K/wKQRArFvAKCheWEWs3amGw1dXSduUAPJd3xt7ACgoYbr
HqITKfyrLlp1jmT7HjuGBiE=
=9NnD
-----END PGP SIGNATURE-----