[rt-users] changing resolve default to "reply to request"

[JP Chilumula]

Eric,

That worked!! Thanks so much!!

Regards,
JP.

"Schultz, Eric" <ESchultz at corp.untd.com> wrote: In 
/share/html/Ticket/Elements/Tabs, search for the
part where it says title => loc('Resolve'), (which, in my code, is
$actions->{'B'}), and change it from Action=Comment to Action=Respond in
the Update.html URL.

Eric Schultz
United Online

________________________________

 From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of JP
Chilumula
 Sent: Monday, April 24, 2006 10:55 AM
 To: rt-users at lists.bestpractical.com
 Subject: [rt-users] changing resolve default to "reply to
request"
 
 
 Amigos,
 
 Hi!!
 
 When I click on Resolve, the Update Type dropdown defaults to
"Comments(Not Sent to requestors)". However I want it to default to
Reply to Requestors. 
 
 If someone could point me where I can change this, I'd highly
appreciate it!!
 
 Warmest Regards,
 JP.
 



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