[rt-users] Problem with update dept from ldap action inRT Essentials

[Mike Patterson]

I submitted the errata I found and I'll submit any others I come up with.

To really keep track of dept this way, you need to check everytime the 
Requestor value changes.
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Now I have 2 scrips:
1) that checks "OnCreate" and uses the custom action I was troubleshooting
2) one custom condition (below) that uses the same custom action

custom condition:
-----------------
my $trans = $self->TransactionObj;
return 0 unless $trans->Field eq 'Requestor';
return 1 if $trans->OldValue != $trans->NewValue;
return 0;

Michael Finn wrote:

>>Does anyone know if there is an errata page for RT Essentials?
>>    
>>
>
>O'Reilly keeps errata pages for pretty much all their books. Check:
>http://www.oreilly.com/catalog/rtessentials/errata/
>  
>


-- 
Mike Patterson
Systems Manager
UC Berkeley Extension