[rt-users] Sendmail Configuration problem in RT

[Mike Patterson]

Prasad,

Does it work when you email without using RT?

Some things to try:
* Some ISPs block outgoing email unless you use their smtp server or 
request an exception from them for port 25 (e.g. SBC DSL does this 
http://help.sbcglobal.net/article.php?item=4640).
* Try sending mail from your RT computer to itself (e.g. to 
root at localhost) to see if that is working. 
* Then try sending to another computer on your LAN  such as your proxy 
server.
* Double check software/hardware firewalls of incoming and outgoing filters.

Good Luck.
Mike

Prasad Deshpande wrote:
>
> Hi,
>
>  
>
> I am running RT 2.0.15 on Red Hat 9.  I am facing problem in sending 
> and receiving the mails. I have configured sendmail on the RT machine 
> but the mails are not getting sent. The maillog shows that mails are 
> queued. I do not have direct network connection on this (RT) machine 
> but I do have separate proxy server ( Squid on Red Hat 9)  with 
> broadband connection. In sendmail.mc file I have mentioned the ip 
> address of the proxy server but still it is not working. 
>  /define(`SMART_HOST',`smtp.your.provider')/
>
>  
>
> Please let me know if I can use proxy server for sending and receiving 
> ( mail gateway ) the mails for RT. If yes then what I will have to do.
>
>  
>
> Thanks.
>
> Prasad Deshpande
>
>  
>
>  
>
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