[rt-users] Merge User Function?

Flynn, Timothy J timothy-flynn at uiowa.edu
Tue Jun 6 11:46:07 EDT 2006



RT 3.4.5

When a user is autocreated from an email and then later tries to login
through the web the email address cannot be added since it already
exists for a different user.  Is there a way to merge the two user
accounts to show that they are one in the same?  Since tickets may be
associated to the autocreated account I can't really just deactivate
that account and move it to the appropriate user.

Thanks,
-Tim



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