[rt-users] Problem with RT-Extension-CommandByMail

[Ruslan Zakirov]

1. Without logs I couldn't say anything helpful.
2. You may try 3.4.6 RC without any patch

On 9/3/06, Charlie Garrison <garrison at zeta.org.au> wrote:
> Good morning,
>
> I have installed RT-Extension-CommandByMail-0.03 in my RT v3.4.5 setup. After
> completing the installation steps, RT stops processing any messages via
> rt-mailgate. Once I comment the @MailPlugins line then messages get processed
> again.
>
> I used the following install procedure:
>
>     cd ~/src/RT-Extension-CommandByMail-0.03
>     perl Makefile.PL
>     make
>     su
>     make install
>     cd /usr/local/rt3
>     patch -p0 <
> ~/src/RT-Extension-CommandByMail-0.03/patch/command_by_email-0.1-RT-3.4.5.patch
>     vi etc/RT_SiteConfig.pm
>     (added following line at end of file, before trailing "1;")
>     @MailPlugins = qw(Auth::MailFrom Filter::TakeAction);
>     apachectl stop
>     apachectl start
>
> I also tried some variations of the above, but nothing seems to work. I can't
> see anything in rt.log that sheds any light on the problem.
>
> What am I possibly doing wrong? How can I get RT-Extension-CommandByMail to
> work?
>
> Thanks,
> Charlie
>
> --
>    Charlie Garrison  <garrison at zeta.org.au>
>    PO Box 141, Windsor, NSW 2756, Australia
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-- 
Best regards, Ruslan.