[rt-users] Queue Colums

Torsten Brumm torsten.brumm at googlemail.com
Tue Sep 19 10:53:38 EDT 2006


Hmm, try one queue helpdesk und set a CF with the needed values, this should
be the easiest way?!?

2006/9/19, Phanoko <phanoko at yahoo.com>:
>
> Is there a way to add a colum in a queue?  I'd like to
> add a colum for 'Type' so I can collapse three queues
> into one.  I had a queue called
> Helpdesk-Main
> Helpdesk-Projects
> Helpdesk-Documentation
> Helpdesk-Foo
> I'd like to make field for
> Main
> Projects
> Documentation
> Foo
> and be able to auto-sort on the main screen with that
> in the colums.
>
> __________________________________________________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam protection around
> http://mail.yahoo.com
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060919/c3371d43/attachment.htm>


More information about the rt-users mailing list