[rt-users] Custom fields are not being displayed

[Alison Downie]

I am trying to upgrade from 3.0.8 to 3.6.1 and it all looked OK apart from 
not being able to see any Custom Fields when I display a ticket. Despite 
giving myself the appropriate rights (AdminCustomField etc) I cannot 
perform any configuration on them either. I am running on fc5, perl 
version 5.8.8-5, apache 1.3 and mysql 5.0.27. When I check the rt3 
database using mysql, both the CustomFields and CustomFieldValues tables 
appear to be populated correctly.

I'm sure I'm missing something obvious but can anyone shed some light on 
this ?

Thanks,

Alison

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Alison Downie, Computing Officer
School of Informatics, University of Edinburgh
Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL

Tel: 650 3095
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