[rt-users] question about searching

Justin Lim jlim at sullung.com
Mon Jan 15 22:31:18 EST 2007


I have a question about searching/query builder.

I am wanting to setup multiple queues for example queueA queueB queueC

and i want users userA1,userA2 to only have access to queueA
userB1, userB2 to queueB
userC1, userC2 to queueC
etc

I am wanting to know if userA1 create a query to search would it search
queueA only or would it search the other queues as well ?

is there a way to only limit it the queue that they have access to ?

Thanks for your reply





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