[rt-users] Customizing actions in "Tabs"

Grimm, Jason jgrimm at abaris-inc.com
Tue Jul 3 15:04:20 EDT 2007


Hello,

 

New to this list, looks like a lot of good information.

 

How would one go about customizing the GUI to perform custom actions?  I
can see that I can customize Tabs to add more buttons to the standard
reply, comment, resolve etc.  How would I create a customized version of
the reply/correspond action that also sets priority to 1 and sets a
custom field?  I'm basically trying to create a button for sev 1 tickets
that can do several actions with one click.  I tried adding code into
the button and got an error.   

 

Thanks,

JG

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070703/48b9e90c/attachment.htm>


More information about the rt-users mailing list