[rt-users] track number of tickets by a user or email address

[Akila Amarathunga]

Hi,

Is it possible to track number of email send to a queue by a email
address, so that number of tickets by that email exceed certain number
like '10' we can trigger an action.
I'm trying to implement this in our RT installation.. If someone has
done this before, please help out.

Thanks,
Akila
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070711/23f52055/attachment.sig>