[rt-users] CommandByMail Extension

[Ruslan Zakirov]

I agree that it's most probably an issue with encodings, but I don't
when we'll have time to fix it, so patches are welcome.

On 5/16/07, Robert G. Werner <rwerner at usscript.com> wrote:
> José de Paula Eufrásio Júnior wrote:
> [snip]
> > But I have other fields, like CF.{Classificação do Chamado} that are
> > not working with the CommandByMail extension. No log messages,
> > nothing, it just don't execute the command. I have two theories:
> >
> > 1) The extension has some problem with the field name using
> > spaces/special/non-ascii characters
> [snip]
> My intuition would suggest #1.  The field parser is pretty naive.  I
> had trouble with it trying to parse Disclaimer: text in empty email
> messages and wrote an email filter to pre-process the messages.
>
> --
> Robert G. Werner (Network Systems Administrator)
> rwerner at usscript.com
>
> 559.244.3734
>
> Atlanta makes it against the law to tie a giraffe to a telephone pole
> or street lamp.
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>


-- 
Best regards, Ruslan.