[rt-users] issues starting RT

Tamer Tayea Tamer.Tayea at paybytouch.com
Thu Sep 13 10:16:30 EDT 2007


I checked most of the files under /usr/lib/perl5 and they seems to be fine.. 

 

The system was working fine with MySql , I installed Oracle XE , recompiled RT with Oracle support .. Then, I started getting these errors.. 

 

First error message appears once in the error.log 

[warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 second

s given 3 attempts, its restart interval has been backed off to 600 seconds

[Wed Sep 12 15:13:51 2007] [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" restarted




 

Then I get several error like the following :

 

 


DBI connect('rt3','root',...) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106

Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc.

 at /opt/rt3/lib/RT.pm line 220

 

 

From: Ham MI-ID, Torsten Brumm [mailto:torsten.brumm at Kuehne-Nagel.com] 
Sent: Wednesday, September 12, 2007 5:46 PM
To: Tamer Tayea; rt-users at lists.bestpractical.com
Subject: AW: RE: RE: [rt-users] issues starting RT

 

And files? Btw, if you restart, whats the first entry at the log?

Torsten

-----Original Message-----
From: Tamer Tayea <Tamer.Tayea at paybytouch.com>
To: Ham MI-ID, Torsten Brumm; rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Wed Sep 12 22:40:50 2007
Subject: RE: RE: [rt-users] issues starting RT

I looked at /usr/lib/perl5 , all folders/subfolders are owned by root. Permission 755



From: Ham MI-ID, Torsten Brumm [mailto:torsten.brumm at Kuehne-Nagel.com]
Sent: Wednesday, September 12, 2007 4:31 PM
To: Tamer Tayea; rt-users at lists.bestpractical.com
Subject: AW: RE: [rt-users] issues starting RT



Hi tamer
Check the permissions of the installed perl modules i bet the have 770 onwed by root.

Apache can't access them.

Torsten

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Wed Sep 12 22:18:06 2007
Subject: RE: [rt-users] issues starting RT

Hi Guys,



I have a setup RHEL 4.5 ES/ Oracle XE/RT 3.6.4 .. I am getting this error starting the httpd daemon.

Any ideas would be great..



Thanks



Tamer





[warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed to remain running for 30 second

s given 3 attempts, its restart interval has been backed off to 600 seconds

[Wed Sep 12 15:13:51 2007] [warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" restarted





DBI connect('rt3','root',...) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106

Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc.

 at /opt/rt3/lib/RT.pm line 220

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070913/71d78441/attachment.htm>


More information about the rt-users mailing list