[rt-users] Issues with AdminCCs

[Braam van Heerden]

Greetings,

I recently upgraded my RT from 3.4.5 to 3.6.5 and moved it to another 
machine at the same time.

On the old machine I had everyone in the support department set to 
AdminCC's for the queue.  With the move we decided to change it, and I 
set up a notification scrip instead.  Today my boss wanted the AdminCC's 
reinstated, so I went to Watchers on the queue and added some support 
staff as AdminCCs to the queue.

When a new ticket gets created it notifies them correctly, however in 
the Web UI under the Ticket's People tab I can only see the Requestor, 
not the AdminCCs.

Any help resolving this would be appreciated.

Thanks :)

Braam van Heerden