[rt-users] Customers can set AdminCCs on tickets

Andrew Lewis alewis at systemsfusion.com
Thu Jul 3 08:46:09 EDT 2008


On my RT system (3.6.6), which is undesirable.

I've been unable to figure out why this is. Here are the rights which we've granted the group they're in:

OwnTicket (Immediately became suspicious of this, but revoking this right seems ineffective)
ReplyToTicket
SeeQueue
ShowTicket

Any ideas would be appreciated.

Best,
-AL.
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