[rt-users] How to add a new status

[Kenneth Crocker]

Adrien,


	You need to change your RT-SiteConfig.pm file. We have added several 
new statuses:

@ActiveStatus = ('new', 'pending rv', 'rq approvd', 'open', 'pending 
qa', 'qa approvd', 'st
alled') unless @ActiveStatus;

	This line sets the status values considered "active", meaning not 
closed, rejected, or resolved. Hope this helps.


Kenn
LBNL

On 6/5/2008 3:29 PM, Adrien Laurent wrote:
> Hello Everyone,
> 
> I'm happy user of RT, and I would like to add a new status: "testing"
> and create custom scrips about it. I have looked in the documentation
> but I haven't found anything.
> Any hint ?
> 
> Thanks,
> 
> Adrien
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