[rt-users] New ticket causes error

Mathew mathew.snyder at gmail.com
Wed Mar 5 12:56:33 EST 2008


My boss created a ticket which is throwing an error:

Can't call method "IsLocal" on an undefined value at
/usr/local/rt3/lib/RT/URI.pm line 249.


Trace begun at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t call method "IsLocal"
on an undefined value at /usr/local/rt3/lib/RT/URI.pm line 249.^J')
called at /usr/local/rt3/lib/RT/URI.pm line 249
RT::URI::IsLocal('RT::URI=HASH(0xbe255a4)') called at
/usr/local/rt3/lib/RT/Links_Overlay.pm line 161
RT::Links::Next('RT::Links=HASH(0xbe53db0)') called at
/usr/local/rt3/local/html/Elements/ShowLinks line 71
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0xbc5dd90)')
called at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbe51268)', 

'Ticket', 'RT::Ticket=HASH(0xbc5dd90)') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, 'Ticket',
'RT::Ticket=HASH(0xbc5dd90)') called at
/usr/local/rt3/share/html/Ticket/Elements/ShowSummary line 100
HTML::Mason::Commands::__ANON__ at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1315
HTML::Mason::Request::content('HTML::Mason::Request::ApacheHandler=HASH(0xbc1b15c)') 

called at /usr/local/rt3/share/html/Widgets/TitleBox line 51
HTML::Mason::Commands::__ANON__('title', 'Links', 'title_href',
'/Ticket/ModifyLinks.html?id=121852', 'class', 'ticket-info-links')
called at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbd64ce0)', 

'title', 'Links', 'title_href', '/Ticket/ModifyLinks.html?id=121852',
'class', 'ticket-info-links') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, undef, 'title', 'Links',
'title_href', '/Ticket/ModifyLinks.html?id=121852', 'class',
'ticket-info-links') called at
/usr/local/rt3/share/html/Ticket/Elements/ShowSummary line 101
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0xbc5dd90)',
'Attachments', 'RT::Attachments=HASH(0xbc40104)') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbd7c19c)', 

'Ticket', 'RT::Ticket=HASH(0xbc5dd90)', 'Attachments',
'RT::Attachments=HASH(0xbc40104)') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, 'Ticket',
'RT::Ticket=HASH(0xbc5dd90)', 'Attachments',
'RT::Attachments=HASH(0xbc40104)') called at
/usr/local/rt3/share/html/Ticket/Display.html line 58
HTML::Mason::Commands::__ANON__ at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1315
HTML::Mason::Request::content('HTML::Mason::Request::ApacheHandler=HASH(0xbc1b15c)') 

called at /usr/local/rt3/share/html/Widgets/TitleBox line 51
HTML::Mason::Commands::__ANON__('title', 'Ticket metadata') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbd64ce0)', 

'title', 'Ticket metadata') called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, undef, 'title', 'Ticket
metadata') called at /usr/local/rt3/share/html/Ticket/Display.html line 59
HTML::Mason::Commands::__ANON__('id', 121852) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbc1b69c)', 

'id', 121852) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1251
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, undef, 'id', 121852) called at
/usr/local/rt3/share/html/autohandler line 291
HTML::Mason::Commands::__ANON__('id', 121852) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbb90b00)', 

'id', 121852) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 1246
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 1245
HTML::Mason::Request::comp(undef, undef, undef, 'id', 121852) called at
/usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm line 459
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 459
eval {...} at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/Request.pm
line 411
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xbc1b15c)') 

called at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm
line 168
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xbc1b15c)') 

called at /usr/lib/perl5/vendor_perl/5.8.7/HTML/Mason/ApacheHandler.pm
line 826
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa838c48)', 

'Apache2::RequestRec=SCALAR(0xb85beb8)') called at
/usr/local/rt3/bin/webmux.pl line 125
eval {...} at /usr/local/rt3/bin/webmux.pl line 125
RT::Mason::handler('Apache2::RequestRec=SCALAR(0xb85beb8)') called at -e
line 0
eval {...} at -e line 0

Only this one has the problem.  All others are ok.  Any thoughts?

Mathew
-- 
Keep up with me and what I'm up to: http://theillien.blogspot.com



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