[rt-users] Bogus search URLs

Gergely Polonkai polesz at w00d5t0ck.info
Tue Nov 25 05:08:34 EST 2008


Hello list,

I have set up my RT on an internal site, where it can be accessed via the
url http://teamone/rt/
When I log in, I get a list of the currently onowned open tickets, which
link to the correct page (/rt/Ticket/Display.html?id=123456). But when I
choose a queue from the sidebar, it lists the tickets, but they are linked
to a wrong place (/Ticket/Diaplay.html?id=123456). The only thing I know
which modifies these links is $DefaultSearchResultFormat, which is defined
in RT_Config.pm, and I haven't redefined it in RT_SiteConfig.pm.

My config variables which can affect these links are:

Set($WebPort, 80);
Set($WebDomain, 'teamone');
Set($WebBaseURL , 'http://' . RT->Config->Get('WebDomain') . ':' .
RT->Config->Get('WebPort'));
Set($WebPath, "/rt");

The $DefaultSearchResultFormat is the default:
Set ($DefaultSearchResultFormat, qq{
   '<B><A
HREF="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
   '<B><A
HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
   Status,
   QueueName,
   OwnerName,
   Priority,
   '__NEWLINE__',
   '',
   '<small>__Requestors__</small>',
   '<small>__CreatedRelative__</small>',
   '<small>__ToldRelative__</small>',
   '<small>__LastUpdatedRelative__</small>',
   '<small>__TimeLeft__</small>'});

Does anyone have some solution to this?

Thanks in advance,
Gergely POLONKAI
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081125/be69d6b0/attachment.htm>


More information about the rt-users mailing list