[rt-users] ticket info displayed in header

spark spark at cclsd.org
Wed Aug 19 14:45:45 EDT 2009


Hello all,
New RT user here. Everything is up and running great, and we're testing 
the system for a possible enterprise deployment.

One user has a request regarding the insertion of the queue name in the 
header of the ticket when viewing the ticket in the web interface (using 
the web2 theme). As it stands, RT displays the ID# and Subject of the 
ticket. Is it possible to display as follows?

Queue Name + ID # + Subject

Thank you in advance for any advice you can offer.

RT3.8.4 on CentOS 5.3, Apache 2.2.3 mod/perl

- Sean



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