[rt-users] FW: mod_fastcgi problems

[Andrew Pike]

Hi,

 

Regarding the below email does anyone know why I am unable to start apache?
It seems like the fastcgi module is not installed but RT seems to report
that it is.  Does anyone know how I can check this on Gentoo?

 

For your information please see my Apache options below:

 

APACHE2_OPTS="-D FASTCGI -D DEFAULT_VHOST -D INFO -D LANGUAGE -D SSL -D
SSL_DEFAULT_VHOST -D SUEXEC"

 

===== /etc/apache2/vhosts.d/rt_apache2_fcgi.conf =====

 

<IfDefine FASTCGI>

# Tell FastCGI to put its temporary files somewhere sane.

FastCgiIpcDir /tmp

 

# Tell FastCGI that it should use apache's "suexec" binary to call any
FastCGI script.

# This is a GLOBAL setting

FastCgiWrapper /usr/sbin/suexec2

 

# Apache 1.3 discards the user and group parameters on the FastCgiServer
line.

# Apache 2.0 requires them.

FastCgiServer RT_DIR/bin/mason_handler.fcgi -idle-timeout 120 -user rt
-group rt -processes 4

 

<VirtualHost MY_RT_DOMAIN:80>

        ServerName helpdesk.pikedom.com

        DocumentRoot HTDOCS

        ServerAdmin administrator at pikedom.com

 

        AddDefaultCharset UTF-8

 

        <IfDefine USERDIR>

                UserDir disabled

        </IfDefine>

 

        # Set the rt user and group as the executing user for this virtual
host

        SuexecUserGroup rt rt

        AddHandler fastcgi-script fcgi

        ScriptAlias / RT_DIR/bin/mason_handler.fcgi/

 

        <Directory "HTDOCS">

                Options Indexes FollowSymLinks

                AllowOverride None

                Order allow,deny

                Allow from all

        </Directory>

</VirtualHost>

</IfDefine>

 

# vim: ts=4 filetype=apache

 

 

==========================================

 

Can anyone see what I am doing wrong?  Sorry if it's obvious, I'm a bit of a
newbie so please try and be patient with me.

 

Many thanks,

Andy

 

  _____  

From: Andrew Pike [mailto:andy_pikey at hotmail.com] 
Sent: 20 August 2009 20:38
To: 'rt-users at lists.bestpractical.com'
Subject: mod_fastcgi problems

 

Hi,

 

I hope you can help.  I am running Gentoo and installed RT v3.6.7 via
emerge.  I have followed your instructions at
http://wiki.bestpractical.com/view/GentooInstallGuide and all seems to go
well until I:

 

cp /var/www/myrt/rt-3.6.1/etc/rt_apache2_fcgi.conf /etc/apache2/vhosts.d/

 

And then when I restart apache I receive the following error:

 

* apache2 has detected a syntax error in your configuration files:

Syntax error on line 3 of /etc/apache2/vhosts.d/rt_apache2_fcgi.conf:

Invalid command 'FastCgiIpcDir', perhaps misspelled or defined by a module
not included in the server configuration

 

If I run 'perl sbin/rt-test-dependencies --with-fastcgi' I get the following
output:

 

perl:

        >=5.8.3(5.008008)...found

users:

        rt group (rt)...found

        bin owner (rt)...found

        libs owner (rt)...found

        libs group (rt)...found

        web owner (apache)...found

        web group (apache)...found

CLI dependencies:

CORE dependencies:

FASTCGI dependencies:

MAILGATE dependencies:

MASON dependencies:

 

Everything was found.

 

 

Many thanks for your help.  Please advise if you would like to see the
contents of any other config file.

 

Cheers,

Andy

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