[rt-users] Modifying Data Label in RT 3.8.1

Chris Nelson cnelson at delivra.com
Fri Feb 13 11:43:13 EST 2009


Greetings Everyone!

My second question of the day (and hopefully my final).

*Basics:*
I'm running RT 3.8.1 on Linux Ubuntu 8.04 Hardy, Apache 2.2.8, Perl 5.8.8,
and MySQL 5.0.51a-3ubuntu5.1. We want to be able to track the total time
spent on a ticket *and* the time spent that we should bill to a client. As
such, we developed our own internal process where we put the total time
spent on a ticket in the Time Worked column and the time we plan to bill the
client for (which is usually less than the total time) in the Time Estimated
column.

*The Problem:
*Is it possible to change the Time Estimated data label to read *Billable
Time* in the interface? That would greatly help reduce confusion.

Thanks in advance!
-Chris
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