[rt-users] Reqest Tracker CentOS 5.3 setup

[ty chan]

Hi Bill,

rt.abc.com/rt is working for me.

note: eveytime i change something on the apache, i did restart the service.

regards,
chanty



________________________________
From: William Graboyes <william.graboyes at theportalgrp.com>
To: ty chan <chanty_kh at yahoo.com>
Cc: jmoseley at corp.xanadoo.com; rt-users at lists.bestpractical.com; rt-users-bounces at lists.bestpractical.com
Sent: Friday, July 3, 2009 1:55:11 PM
Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup

Hi Chanty,

I shouldn't be doing this at the time of night it is currently... Disregard my ScriptAlias comment...

and I have another question...

Have you tried hitting rt.abc.com/rt ?  Since it seems to work when you hit the server by IP.


On Thu, Jul 2, 2009 at 11:51 PM, William Graboyes <william.graboyes at theportalgrp.com> wrote:

>Hi Chanty,
>
>First thing I notice is you have 2 slashes on your ScriptAlias line.
>
>And then the dumb question, as you didn't elaborate.  You did reload the apache server after making the changes.
>
>What is the output in your error logs when you try to hit your RT server by name?
>
>What error does apache spit to the browser?
>
>Thanks,
>Bill G.
>
>
>On Thu, Jul 2, 2009 at 7:48 PM, ty chan <chanty_kh at yahoo.com> wrote:
>
>Hi Moseley,
>>
>>
>>Here is my configuration on httpd.conf. 
>>
>>
>><VirtualHost 172.16.0.1:80>
>>   ServerName rt.abc.com
>>   DocumentRoot /opt/rt3/share/html
>>   ErrorLog /var/log/httpd/rt.abc.com_error
>>   CustomLog /var/log/httpd/rt.abc.com-access_log common
>>   AddHandler fastcgi-script fcgi
>>   ScriptAlias / /opt/rt3/bin/mason_handler.fcgi
>></VirtualHost>
>>
>>
>>but it doesn't work for me. 
>>
>>
>>note: http://172.16.0.1/rt is working fine.
>>
>>
>>would you please advise on this
>> issue?
>>
>>
>>regards,
>>chanty
>>
>>
>>
________________________________
From: "jmoseley at corp.xanadoo.com" <jmoseley at corp.xanadoo.com>
>>To: ty chan <chanty_kh at yahoo.com>
>>Cc: rt-users at lists.bestpractical.com; rt-users-bounces at lists.bestpractical.com
>>Sent: Thursday, July 2, 2009 8:43:42 PM
>>
>>Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup
>>
>>
>>>>Threre really isn't much difference in the Apache configuration if using a
>>virtual host.  Simply put the RT apache config in a virtual host stanza:
>>
>><VirtualHost _default_:80>
>>ServerName somertserver.com
>>
>>RT config lines...
>>
>></VirtualHost>
>>
>>The above example would use the default IP of the server and listen on port
>>80.  You could also add other lines so that RT has its own log file, etc.
>>I believe there are several virtual host configuration examples in the
>>>>
>>wiki.
>>
>>
>>James Moseley
>>
>>
>>
>>
>>                                                                          
>>             ty chan       
>>                                               
>>             <chanty_kh at yahoo.                                            
>>             com>                                                       To 
>>                                      jmoseley at corp.xanadoo.com, Grant    
>>>>
>>             07/02/2009
>> 02:11          Deters <gdeters at usd250.org>        
>>             AM                                                         cc 
>>                                      rt-users at lists.bestpractical.com,  
>>>>
>>                                      rt-users-bounces at lists.bestpractica 
>>                                      l.com                              
>>>>
>>                                                                   Subject 
>>                                       Re: [rt-users] Reqest Tracker      
>>                                       CentOS 5.3
>> setup                    
>>                                                                          
>>                                                                          
>>                                                                          
>>>>
>>                         
>>                                                 
>>                                                                          
>>                                                                          
>>
>>
>>
>>
>>Hi Moseley,
>>
>>You guid how to configure virtualhost on apache for RT also.
>>
>>best regards,
>>chanty
>>
>>
>>
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
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>>
>>
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>>
>
>
>-- 
>Bill Graboyes
>On Assignment At: 
>>Toyota Motor Sales, USA, Inc.
>>Consumer Portal Delivery
>Office: (310) 468-6754
>Cell: (714) 515-8312
>


-- 
Bill Graboyes
On Assignment At: 
Toyota Motor Sales, USA, Inc.
Consumer Portal Delivery
Office: (310) 468-6754
Cell: (714) 515-8312
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