[rt-users] help in creating Scrips

[rmp dmd]

Hi,

I would like to create a scrip which reject tickets with "Resolve" on the
subject of the email request.

We have set-up nagios alerts that send email to RT for creation of tickets.
We do not want tickets to be created when nagios send a RESOLVE alert.

Kind novice on scrip. thanks for the help!
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