[rt-users] Stop emails being sent for certain email addresses

[Aaron Guise]

That's Great Rob,

I had missed that one on the wiki.  That looks like it will suit perfectly.

*Regards,*

*Aaron Guise
027 212 6638
aaron at guise.net.nz
 *



On Wed, Mar 4, 2009 at 6:28 AM, Rob Munsch <rob.munsch at gmail.com> wrote:

> >>> Presently we have several servers which send a notification email to
> our
> >>> RT instance.  I just wondered does anyone no of a way that we can
> prevent
> >>> auto-replies and resolved emails going to these email addresses.  The
> reason
>
> Hi Aaron,
>
> I believe this is what you are looking for:
>
>  http://wiki.bestpractical.com/view/OnCreateAutoReplyException
>
> You define an array of emails that are never to get a reply
>
>  my @exceptionList = ('robot at automated.sys',
>                     'cyborg at sky.net');
>
> in the condition, and replies still go out to anyone not in that
> array.  I'd imagine it would be easy to use on actions other than
> ticket create, as well.
>
> --
> /chown -R us:us /yourbase
>
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