[rt-users] WorkflowBuilderRules, approval on either approver

[Fred Blaise]

Hi Michael,

Yes, I have tried that too, but oddly, it didn't work. I re-ran the
rt-workflow to update the rule, and even restarted apache, but I could
not notice any difference in behavior.

Thanks.
fred

Michael Finn wrote:
> I haven't tried the plugin yet, but based on the docs
> (http://search.cpan.org/dist/RTx-WorkflowBuilder/bin/rt-workflow), I'd
> guess you need something like:
>
> Set($WorkflowBuilderRules,
>   { 'CMR-approval-rule' => ['CMR-approval' => ['IT Manager approval',
> 'IT Director approval'] ] } );
>
> Hope that works/helps.
> Mike
>
>   
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
>> bounces at lists.bestpractical.com] On Behalf Of Fred Blaise
>> Sent: Wednesday, March 04, 2009 1:32 AM
>> To: rt-users at lists.bestpractical.com
>> Subject: [rt-users] WorkflowBuilderRules, approval on either approver
>>
>> Hi all,
>>
>> I have a very simple need for approval. Either my manager or my
>> director
>> approval should suffice.
>>
>> I have it this way currently:
>>
>>     
>>> Set($WorkflowBuilderRules,
>>>   { 'CMR-approval' => [ 'IT Manager approval', 'IT Director
>>>       
>> approval'], }
>>     
>>> );
>>>       
>> But it still requires the 2 of them to approve for the "pending
>> approval" status to vanish. I have also tried with another pair of
>> angled brackets, but still no luck.
>>
>> How would I go about doing that?
>>
>> Thanks for the help.
>>
>> fred
>>
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