[rt-users] Error in viewing one ticket

Kevin Falcone falcone at bestpractical.com
Thu Oct 8 12:22:24 EDT 2009


On Thu, Oct 08, 2009 at 11:59:38AM -0400, Lander, Scott wrote:
> I have one ticket that, when I go to view it, it displays about a half of the details and then give the following error:
> 
> Can't call method "Name" on an undefined value at /opt/rt3/bin/../lib/RT/Transaction_Overlay.pm line 700.
> 
> Any one have any idea what could cause this?

In 3.8.5 that line involves a User object.
Have you deleted a user manually or forced a shredder deletion of a
user who was still associated with tickets?

-kevin
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