[rt-users] Parent/child ticket scenario

[Robert Keidel]

I have a request here in my company and I am not sure if that possible at
all. Is there a way to block the "resolved" status in a parent ticket as
long the child tickets are not resolved?
I am running RT 3.8.4 on Ubuntu 8.04. If you need more information feel free
to ask.

Robert Keidel
IT
Iris International
Chatsworth, CA 91311
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